Responsible Gaming
Gaming Should Be Entertainment
At Credenza, we believe that online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While live dealer casinos can be exciting and fun, it's important to approach gambling with a responsible mindset and realistic expectations.
Always gamble within your means and never bet more than you can afford to lose.
Age Verification
Online gambling in New Zealand is only available to individuals who are 18 years of age or older. By accessing any live dealer casino through this site, you confirm that you meet the legal age requirement for your jurisdiction.
Credenza.nz does not permit minors to gamble. If you are under 18, please do not proceed.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your own behaviour?
- Chasing losses by gambling with more money to try to win back what you've lost
- Gambling for longer periods or with larger amounts than intended
- Hiding your gambling activity from family, friends, or partners
- Experiencing mood swings or anxiety related to gambling
- Neglecting work, school, or personal responsibilities due to gambling
- Borrowing money to gamble or experiencing financial difficulties
- Feeling the need to gamble with increasing amounts for the same excitement
- Unsuccessful attempts to cut back or stop gambling
- Using gambling to escape stress, anxiety, or emotional problems
If you've ticked any of these boxes, it may be time to seek support.
Self-Help Tools & Player Protection
Most online casinos and gambling platforms offer tools to help you maintain control. Consider using:
- Deposit Limits: Set a maximum amount you're willing to deposit per day, week, or month
- Loss Limits: Establish a cap on how much you're willing to lose in a session
- Session Limits: Set time limits for your gaming sessions
- Reality Checks: Enable reminders during play to check how long you've been gambling
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
We encourage you to use these tools proactively, even if you don't currently feel you need them.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available:
New Zealand
- Problem Gambling Foundation (PGF) — Free and confidential support
www.problemgambling.nz
Free phone: 0800 664 262 - Gamblers Anonymous (NZ) — Peer support meetings
www.gamblersanonymous.org.nz
International Support
- GamCare (UK) — Counselling and support services
www.gamcare.org.uk - GamStop (UK) — National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - National Council on Problem Gambling (USA)
www.ncpgambling.org
If You Need Help
Seeking support is a sign of strength, not weakness. If you think you may have a problem with gambling, please reach out to one of the organisations listed above. They offer free, confidential, and non-judgmental support to help you regain control.
You don't have to struggle alone. Help is just a phone call or click away.
Last updated: 2026. This information is provided for guidance only and is not a substitute for professional medical or psychological advice. Credenza.nz is committed to promoting responsible gaming practices across all our recommended platforms.